Several themes that emerged at GITEX Europe 2026 echoed what the Elpako team had already observed at Identity Week Europe 2026. Digital identity is becoming a core part of modern infrastructure, qualified electronic signatures need to work seamlessly across countries and systems, and organisations are no longer satisfied with isolated technology components.

GITEX, however, approached these topics from a more practical angle. The focus was less on what the digital future should look like and more on where technology is already changing how organisations operate today, from document analysis and cyber threat management to identity assurance, data sovereignty and the trust services market.

“GITEX made one thing particularly clear to me: AI is no longer a standalone innovation topic. It is becoming an operational layer that quietly supports everyday processes such as analysis, verification, document preparation and decision-making,” says Rokas Jašinskas, Business Development Manager at Elpako.

Rokas Jašinskas joined a discussion on the TechTalk Stage at GITEX Europe 2026 in Berlin,
sharing his perspective on AI, digital trust and the practical use of technology in organisational processes.

AI creates value when applied to a specific process

One of the clearest developments at GITEX Europe 2026 was the growing maturity of AI adoption. Organisations are spending less time discussing broad AI strategies and more time identifying specific, measurable use cases.

This shift was especially visible in document and knowledge management. Solutions presented at the event demonstrated how AI can simplify the preparation and analysis of complex legal and administrative documents.

“This is highly relevant to us in practical terms. Document drafting, contract analysis and the preparation of public procurement responses are areas where AI does not need to replace people. It can help them structure information faster and make better-informed decisions,” says Jašinskas.

AI delivers real value when it reduces repetitive manual work and accelerates tasks that previously required multiple rounds of reading, checking and approval.

AI is becoming a defensive cybersecurity tool

One of the most interesting cybersecurity themes at GITEX Europe 2026 was not the fact that AI can be used to launch cyberattacks. That is already well understood. The more important development is that organisations are increasingly using AI to defend themselves through threat detection, alert prioritisation, incident investigation and faster response.

Security teams deal with vast volumes of signals, alerts and potential incidents every day. AI-powered solutions showcased at GITEX demonstrated how teams can identify the most important threats more quickly, organise information and shorten the path from an initial warning to an informed response.

“What mattered most to me was not the technological spectacle, but its practical role. AI can help security teams understand what is actually happening sooner and prevent a developing problem from turning into an incident that is much harder to contain,” says Justina Dešriūtė, Head of Product at Elpako.

The session “The CISO Crisis: Liability, Burnout & the New European Risk Landscape” also placed strong emphasis on the changing role of security leaders. As regulatory pressure, technological complexity and personal accountability for incidents increase, the CISO can no longer be treated as a purely technical position.

“Security has not been merely an IT issue for a long time. It directly affects reputation, compliance, business continuity and executive decision-making. If someone is accountable for risk, they also need a genuine role in the decisions that shape that risk,” says Dešriūtė.

Another important takeaway was that the most dangerous fraud increasingly does not look suspicious. Instead, it imitates normal user behaviour. Trust can therefore no longer be assessed solely on the basis of a document or login. Organisations need to consider the wider context, including the device, environment, behaviour and risk level of the process.

Representatives of Lithuanian technology companies at GITEX Europe 2026 in Berlin,
at the joint Lithuanian pavilion organised by INFOBALT.

Demand for electronic signatures remains strong, and an API alone is no longer enough

One notable observation from GITEX Europe 2026 was that, despite the abundance of AI, cybersecurity and automation solutions, relatively few exhibitors specialised in digital signatures or qualified trust services. Conversations with organisations, however, showed that demand in this area remains strong.

“This was one of the more interesting signals for me. AI, security and automation dominated the event, while digital signature and qualified trust service providers were less visible. Yet as soon as you start speaking with organisations, it becomes clear that the need has not disappeared,” says Egidija Bieliauskienė, Head of Sales and Business Development at Elpako.

European customers are increasingly looking for alternatives to the large US-based signing platforms. They are interested not only in a convenient signing experience, but also in solutions designed around European regulatory requirements.

“Customers no longer want just a ‘Sign’ button. They ask how identity is verified, whether the signature is qualified, whether a complete audit trail is available, how the solution fits into their existing processes and whether it meets regulatory requirements,” says Bieliauskienė.

This means that a signing API alone is often no longer sufficient. Customers expect a broader solution that supports the entire document lifecycle, from collecting data and preparing the document to signing, storage, validation and audit.

Cross-border signing also remains a major concern. Although qualified electronic signatures have a clear legal basis throughout the European Union, signing between different countries is still not as simple in practice as organisations expect.

“The European market needs a straightforward way to use qualified electronic signatures across borders. The legal framework is already there, but the user experience and practical implementation still create friction. Elpako sees this as a natural direction for further development,” says Bieliauskienė.

Rokas signs by hand at the organiser’s request.
For the Elpako team, this has almost become an unusual experience.

Germany offers major opportunities but expects high standards

Germany remains one of the most attractive markets for digitalisation solutions. Many public-sector processes still depend on paper documents, manual approvals and fragmented systems. Solutions capable of reducing a process from several weeks to a matter of minutes therefore offer clear and immediate value.

At the same time, the German market sets a high bar. Functionality alone is not enough. Localisation, data residency, GDPR compliance, national security considerations and long-term confidence in the provider all play an important role.

“When you live in Germany, you quickly realise that strong functionality alone will not win the public sector. Organisations want to know where their data is stored, how it is processed, whether the solution reflects the local regulatory environment and whether the provider can be trusted over the long term,” says Dešriūtė.

Data sovereignty is becoming a genuine purchasing criterion rather than an additional technical benefit. For Elpako and NEVDA, this creates a clear direction: product development must take account not only of features, but also of country-specific deployments, local hosting options, European infrastructure and regulatory requirements.

The trust services market is maturing

GITEX Europe 2026 also highlighted a broader shift in the trust services market. Europe’s qualified trust services sector is maturing and beginning to consolidate. Larger providers are strengthening their positions, certification requirements are becoming more demanding and barriers to market entry are increasing.

“As a market matures, there is less room for isolated or improvised solutions. Customers need providers that understand regulation, have proven experience and can deliver more than a single feature. They need reliable infrastructure for digital processes,” says Bieliauskienė.

In the coming years, this market will be shaped even more strongly by eIDAS 2.0, NIS2 and the growing focus on the security of critical infrastructure, digital identity and trust services.

“Our ambition is for Elpako to be more than a signing tool. The market is moving towards broader solutions that bring identity verification, signing, compliance, process automation and integrations together,” Bieliauskienė adds.

Raising the profile of Lithuanian technology in Europe

GITEX Europe 2026 was valuable not only for the technology insights it offered, but also for the relationships it helped create. INFOBALT played an important role in strengthening the visibility of Lithuanian technology companies and supporting international connections.

Elpako also attended a networking event organised by the Embassy of Lithuania in Germany. It provided an opportunity to speak directly with German organisations and gain a more detailed understanding of their digitalisation needs.

“Events like these are not valuable only because of the contacts you make. Direct conversations with German organisations help you understand where digitalisation is genuinely getting stuck and what kinds of solutions the market is actually looking for,” says Jašinskas.

While Identity Week Europe 2026 placed particular emphasis on digital identity, wallets and interoperability, GITEX Europe 2026 revealed another side of the same transformation. It showed how AI, cybersecurity, document processes and data sovereignty are already reshaping the everyday work of organisations.

“GITEX confirmed that the direction for Elpako and NEVDA should not be a collection of separate features. We need to strengthen the complete document process, from document preparation and identity verification to qualified signing, storage, auditing and integration with other systems,” Jašinskas concludes.

This is where Elpako sees its future: building solutions in which signing is not an isolated action, but an integral part of a secure, trusted and fully auditable document process.

For the Elpako team, the event highlighted several key trends that could significantly reshape digital services, customer interactions, and business processes across Europe in the coming years.

Digital Wallets Are Moving from Concept to Infrastructure

The European Digital Identity Wallet (EUDI Wallet) was one of the most discussed topics throughout the conference, both on stage and across the exhibition floor. More organisations are positioning themselves as “wallet-ready,” while pilot projects are already underway in several European countries.

This momentum is being driven by the updated eIDAS 2.0 Regulation, which aims to establish a unified digital identity framework across Europe. The regulation introduces digital wallets that will enable citizens and organisations to securely use and share verified information across borders and between service providers.

However, one message was repeated throughout the event: the biggest challenge is no longer the technology itself.

“Everyone talks about a single European standard, but in reality, we still need to align numerous national systems, legal requirements, and identification methods,” says Egidija Bieliauskienė, Head of Sales and Business Development.

Discussions also emphasised that the EUDI Wallet should not be viewed as just another authentication method or a digital document folder. According to Elpako Product Manager Justina Dešriūtė, it represents a fundamental shift in how organisations exchange information.

Digital wallets will serve as secure repositories of trusted data. They will be able to store everything from identity credentials and driving licences to company representation rights, licences, and other officially verified information.

The Elpako team at Identity Week Europe 2026 in Amsterdam.
From left to right: Rokas Jašinskas, Egidija Bieliauskienė, and Justina Dešriūtė.

More importantly, they introduce a new model for information exchange. Until now, organisations have largely relied on sharing documents that must be repeatedly submitted across different systems and processes. The wallet model replaces this with reusable, verified, and trusted data.

In practice, this means organisations will no longer need to repeatedly request the same certificates or supporting documents. Verified information can be shared securely and directly between systems whenever needed.

For end users, the technical complexity behind these processes will be largely invisible. What matters is that services are fast, seamless, and consistent. Achieving this will require more than technology alone—it will depend on regulatory alignment, political cooperation, and organisations’ willingness to adapt their existing processes.

Europe’s readiness for digital wallets remains uneven. Countries such as Denmark are already launching operational solutions and moving into real-world adoption, while others remain in planning or early pilot stages. This demonstrates that building the technology is only part of the challenge; market readiness and institutional adoption are equally important.

Electronic Signatures Are Becoming Simpler and More Accessible

One of the main conference sessions focused on the future of qualified electronic signatures within the digital wallet ecosystem.

Speakers noted that electronic signature adoption has often been slowed by fragmented technologies, integration challenges, and national differences. Common standards and EUDI Wallet infrastructure have the potential to significantly reduce these barriers.

As a result, qualified electronic signatures are evolving from standalone services into a natural component of digital identity infrastructure. Standardisation and interoperability will make them easier, faster, and more widely accessible across Europe.

Business Wallets May Arrive Faster Than Consumer Wallets

Although public discussions often focus on wallets for citizens, one of the most interesting insights from the event was that business-oriented wallets may reach the market sooner.

Business wallets could contain company registration information, representation rights, licences, ownership structures, and other verified organisational data. This would enable instant partner verification, supplier assessments, and cross-border business transactions.

According to Justina Dešriūtė, the real value of business wallets lies in an organisation’s ability to quickly and reliably prove facts about itself.

Even more importantly, they enable a shift away from repeatedly submitting the same documents. Instead, organisations will be able to share verified information directly from their wallets whenever required.

This approach not only accelerates business processes but also reduces administrative effort and the risk of errors.

Financial Services See the Greatest Potential

The financial sector was repeatedly highlighted as one of the first industries likely to benefit from digital wallets at scale.

Today, opening a business account or completing Know Your Customer (KYC) procedures can still take hours, days, or even longer. Organisations often need to collect numerous documents, perform manual checks, and repeatedly verify the same information.

“The financial sector clearly demonstrates the potential of digital wallets. Processes that currently take days or weeks could eventually be completed almost instantly,” says Rokas Jašinskas, Business Development Manager.

Digital wallets allow organisations to obtain verified information directly from trusted sources, making processes faster, more accurate, and less dependent on manual work.

The Real Challenge Is Adoption, Not Technology

A recurring theme throughout the conference was that even a fully functioning infrastructure is not enough. The real challenge begins when people and organisations need to adopt it in their everyday activities.

For digital wallets to become mainstream, users must trust them, organisations must be ready to accept them, and clear use cases must demonstrate tangible value.

Inclusion was another important topic. Several discussions stressed that digital identity solutions should coexist with alternative service channels for people who cannot or choose not to use digital tools.

At the same time, even well-designed and secure solutions will only succeed within a broader ecosystem. User trust and organisational readiness are essential, but so is the ability of systems, service providers, and countries to work together seamlessly.

This leads to another challenge that surfaced repeatedly throughout the event: fragmentation.

Fragmentation: The Hidden Cost of Digitalisation

One reason even advanced digital identity solutions struggle to achieve widespread adoption is the fragmented nature of today’s ecosystem. Users care less about how many technologies exist and more about whether those technologies work together.

Walking through the exhibition floor, it became clear that the market is not lacking technology. Solutions ranged from digital wallets and electronic identification platforms to biometric verification, electronic signatures, fraud prevention tools, and identity management systems. Nearly every problem already has multiple solutions.

The greater challenge lies in connecting these technologies into a seamless service experience.

Different standards, disconnected systems, and inconsistent processes have become major barriers to effective digitalisation. Fragmentation often results in higher costs, longer processes, and poorer user experiences.

As Rokas Jašinskas points out, the market offers plenty of individual components and technologies, but far less attention is given to connecting them into a unified customer journey.

What Did Identity Week Europe 2026 Confirm?

If the event’s main message could be summarised in a single sentence, it would be this:

Europe does not lack digital identity technologies. The challenge now is bringing them together into a seamless user experience.

The biggest obstacles today are user trust, organisational readiness, interoperability between systems, and the ability to deliver smooth and consistent experiences.

For the Elpako team, the event reinforced a belief we have held for some time: future competitive advantage will belong not to those who create yet another technology component, but to those who can combine multiple technologies into invisible infrastructure that enables people to access services faster, more simply, and more securely.

This is the direction increasingly visible across Europe today—and it may become the defining factor in the next stage of digital identity evolution.

Signing documents directly from the print window isn’t new—but Elpako took a fresh approach and made it faster and even more intuitive. With the Virtual Printer, the process is as straightforward as:
Open → “Print” → Sign.
No pop-ups, no redundant steps—just a smooth, self-explanatory workflow. Fewer clicks. More efficiency.

Key Benefits

Simplicity

• Send your document directly to Elpako signing platform straight from the print window—no need to download, open your browser, or manually upload anything.
• The entire process takes less than 15 seconds.

Versatility

• Compatible with any application: Word, Excel, PDF, PowerPoint, JPG, PNG, browsers (Chrome, Edge, Firefox), documents from Google Drive, and emails from Outlook or Gmail.
• Automatically converts any file type into a PDF for signing.

Freedom of Choice

• Choose between a biometric or a qualified e-signature. You can sign the document yourself or invite someone else to sign.
• You see the document instantly and place your signature exactly where it needs to go—with a simple click or drag of your mouse.

Centralized Management

• All signed documents are securely stored on Elpako platform, with convenient tools for search, viewing, analysis, and exporting.
• You can track who has signed and easily resend the document for signing if needed.

Security

• All signatures meet eIDAS and ISO security standards, ensuring full legal validity.
• Because the document remains digital and never leaves the secure environment, risks like data leaks or printing errors are minimized.

When to Use the Virtual Printer vs. the Platform

The Virtual Printer is ideal when the document is already prepared and doesn’t require any additional information to be filled in—such as when an HR department sends a confidentiality agreement to a new employee for signature.

The platform is best suited for cases where the document needs to be both filled out and signed—for example, when a patient at a medical facility must provide details about their health condition and sign a consent form before a procedure.

How It Works – Step by Step

1. Install the Elpako Virtual Printer tool on your computer.

2. Open the print window in any program and select “Elpako Virtual Printer” from the printer list.

3. Log in to your Elpako biometric signing account (only needed the first time).

4. Choose your signature type: biometric or qualified e-signature.

5. Sign the document—it will be instantly saved on the Elpako platform.

Biometric vs. Qualified E-Signature – What’s the Difference?

Both signature types are legally valid, but they’re suited for different contexts—in-person or remote.

• Biometric Signature
  Best for in-person signing, such as at a customer service desk.
  Signed using a tablet and digital pen, capturing unique traits like pressure, speed, and movement.

• Qualified E-Signature
  Ideal for remote signing.
  Uses Smart-ID, Mobile ID, or a national ID card. Legally equivalent to a handwritten signature.

Try It Today

The Virtual Printer is now available to all Elpako Biometric Signature users.
Try it out and experience a faster, simpler way to sign documents—right from your desktop.

Digitization has long moved beyond basic administrative tasks. Today’s biggest challenge is ensuring that every step – from patient registration to signing medical documents – happens quickly, securely, and without the need for paper.

This is where the integration of Med.I.S. and Elpako comes in. Imagine a workflow where signing documents is not a separate task but a natural part of your daily routine – done right on a tablet during patient interaction. It’s not just convenient – it’s a major step toward fully digital healthcare.

Med.I.S. – Driving Efficiency in Your Facility

Med.I.S. is a unified information system that connects every part of your healthcare facility. It’s more than just software – it’s a solution built on years of real-world medical experience, trusted by around 40 healthcare providers across Lithuania.

Designed to adapt to any organization – whether you have five or five hundred employees – Med.I.S. helps streamline and elevate your operations.

Key Benefits:

Operational Efficiency:

• Standardizes and automates internal workflows, reducing human error and saving valuable staff time.
• Supports better resource management and lets you focus on what matters most – patient care.
• Reduces administrative costs and boosts overall institutional performance.

Seamless Coordination and Usability:

• Aligns all departments for smooth collaboration and efficient information flow.
• Operates in real time – giving you access to the most current data.
• Modular structure easily adapted to your specific institutional needs.
• Ergonomic and intuitive – easy to learn and use in everyday work.

Legal Compliance:

• Constantly updated to reflect the latest legal requirements.
• Integrated with the National Health Insurance Fund system “SVEIDRA” and its subsystems (SPAP, PRAP, APAP) – automating data exchange and reducing manual tasks.

Elpako – A Signature That Simplifies, Not Complicates

Signing documents shouldn’t stand in the way of digital progress. With Elpako’s biometric signature integrated into Med.I.S., you can sign documents directly on a tablet – quickly, smoothly, and legally. Forget printing, scanning, and archiving.

Top Benefits:

Flexibility:

• Choose between biometric and qualified electronic signatures depending on the context.
• Suitable for both staff and patient signatures – providing convenience across all areas of operation.

Speed and Convenience:

• Signing takes only seconds – no delays or extra steps.
• Templates make it easy to create recurring documents, reducing administrative burden.
• Assisted mode lets the staff and patient view the same document on separate screens – the patient on a tablet, the physician on a computer.

Security and Legal Validity:

• Captures unique biometric data – stylus pressure, movement, and signing speed – ensuring authenticity and protection against forgery.
• Complies with the eIDAS regulation – the EU-wide legal standard for electronic signatures.
• Signature data is encrypted and securely stored at the time of signing – preserving integrity and preventing tampering.

Digital Maturity – When the Signature Becomes Part of the Process

Digitization in healthcare shouldn’t stop at document signing. With Elpako integrated into Med.I.S., signing becomes part of the real work – done on the tablet, alongside the patient.

It’s not an extra step – it’s a seamless, modern, and trusted solution that works naturally for everyone involved.

Want to See It in Action?

Contact us today!
www.elpako.lt | [email protected] | +370 620 54 160

Don’t let paper and slow processes hold your facility back.
Choose a digital solution that works.

After the exhibition, Justina shared insights into Europe’s digitalization landscape. In May 2025, Germany launched its first Ministry for Digitalization and State Modernization, aiming to centralize and strengthen digital processes. However, as the Elpako team notes, bringing this vision to life still faces major obstacles.

Due to Germany’s federal structure, digital progress varies widely across institutions. Some public agencies are implementing advanced solutions, while many still rely on outdated methods for document management. An estimated 80–90% of documents are still sent by fax. Meanwhile, the country’s waste management sector is among the most advanced, using smart cameras and AI to analyze recycling quality.

“This contrast clearly shows that digitalization is uneven. While some sectors use advanced technologies, fundamental processes—like document handling—are still being neglected,” explains Justina.

In this context, Elpako believes the true value lies not in showcasing the latest technologies, but by applying them where they truly solve user problems. The electronic signature stands out as a key element in digital transformation, enabling smooth, secure, and legally sound processes across both public and private sectors.

“Our goal is to deliver solutions that impact everyday life—not with futuristic ideas, but with concrete results. Signing should be fast, intuitive, and reliable,” emphasizes Elpako Product Director.

Technology Inspires – but It’s Valuable Where It Works Today

At GITEX Europe, high-tech innovations took center stage. These included breakthroughs in quantum computing and the latest in financial technologies. One standout was the IBM Quantum System Two, a next-gen quantum system marking a leap forward in AI and supercomputing.

Elsewhere at the exhibition, lively discussions revolved around digital wallets and identity verification. The fintech sector introduced not only technical solutions but also fresh perspectives on making digital payments more trustworthy, faster, and user-friendly. Many participants stressed the growing interest in seamless identity recognition, using biometric data or digital ID wallets. This shift reflects not just technological progress, but also a new approach to building trust.

Amid the innovation, serious warnings also emerged. Artificial intelligence was a key topic, not just in displays but in discussions. Cybersecurity behavior analyst Mark T. Hofmann gave a compelling talk on the ‘dark side of AI’, revealing how criminals exploit generative models like ChatGPT, WormGPT, and deepfakes through techniques like prompt engineering and jailbreaking. His message was clear: the more powerful the technology, the greater the responsibility in how it’s used.

“Innovation should stay grounded in reality. Tech developers must consider not just what’s possible, but how it impacts people’s everyday experiences,” notes Justina.

Elpako’s Vision: Solving Where It Hurts Most

The Elpako biometric signature platform isn’t just for show; it’s built for real-world use. It allows users to quickly and securely sign documents on a tablet, use templates, work in assisted mode, and integrate seamlessly via API into existing systems. Fully compliant with the eIDAS regulation, the platform is suitable for both public and private sectors.

“When the process works, it saves time, prevents errors, and strengthens trust between clients and organizations. That’s what true digitalization should deliver,” Justina emphasizes.

Purposeful Partnerships for Thoughtful Growth

During the event, Elpako met with Ferrari Electronic AG. This company builds secure and efficient communication systems. With experience across public and private sectors, Ferrari Electronic helps develop digital solutions that meet high legal standards and user expectations.

“Collaborating with partners like this allows us not only to build a product but also to contribute to broader digital transformation efforts. It’s not just about growth—it’s about responsibility,” Justina shares.

The future may inspire us, but the solutions that truly transform experiences are rooted in a deep understanding of how things work today. Elpako embraces that vision, developing technology that serves people, not the other way around.

These scenarios are common—not because people don’t want to work efficiently, but because the tools they have can’t keep up. A mechanic inspects a vehicle with the client, yet still has to fill out paperwork at the front desk. Logistics specialists carry folders around the warehouse because they don’t have time to get back to a computer. Real estate agents return to the office just to send out documents via email. All these disruptions slow down workflows, increase the chance of errors, and ultimately hold businesses back.

What Does True Business Mobility Look Like?

Today, business must go where the customer is—mobile, agile, and fast. But true mobility requires more than a laptop or a smart device. It demands a shift in mindset: a continuous flow of information and decisions made in real time, on-site. Traditional document management—offices, paperwork, printers, disconnected systems—creates friction where there should be flow.

Digital mobility isn’t just about convenience. It represents a change in business culture: less formality, more trust between employee and customer; less waiting, more engagement. It fosters not only productivity but a better emotional work environment—where processes help rather than hinder. That’s exactly what Elpako Biometric Signature Platform enables: seamless, secure, and legally valid work—without interruption.

What Does Real Mobility Look Like?

Elpako solution is more than just an electronic signature. It’s a complete approach to document management—done through a single device, in one system, without extra steps:

• Pre-built templates – no need to create documents on the spot.

• On-site form completion and biometric signing – right where the job happens.

• Instant document delivery – to clients or colleagues, with automatic syncing to your company’s document management system.

Four Real-World Scenarios from Everyday Business

Auto Repair Shop
A mechanic discusses necessary repairs with the client on-site. The details are immediately recorded in a digital form, photos of the vehicle are attached, and everything is signed using a tablet with a biometric signature. The form is then emailed to the client. No extra paperwork, no administrative burden. The client gets full transparency and documented proof—saving time and avoiding any confusion.

Field Service Teams
A technician responds to a burst pipe at a client’s home. He records the work done, adds photos, signs the document on a tablet, and the form is instantly sent to both the client and the office. No printing, no phone calls. The client gets immediate confirmation, and the company gets an accurate record.

Equipment Rental
A technician delivers construction equipment to a job site. The handover form is completed on a tablet, equipment condition is recorded, photos attached, and both parties sign biometrically. The document goes straight to the office. All the information is stored where it’s needed and ready when it’s needed—essential when equipment moves between multiple sites daily.

Insurance Claims
An insurance assessor visits a client’s home after an incident. They document the damage, complete necessary forms, add photos, sign the report on a tablet, and send it straight into the insurer’s system. The client doesn’t need to visit an office, and the claims process begins within minutes—easing stress and accelerating service.

Why This Matters for You

Maybe your company’s processes are technically “under control”—but how much time does it really take? Filling out paper documents on-site, transferring and sending them, making phone calls to confirm details—these steps cost work hours. Employees often revisit clients just to “finalize” a process, leaving customers uncertain about the outcome.

Smooth document management isn’t a bonus—it’s a foundation. When the system runs without friction, clients feel confident and employees feel in control. This isn’t just about saving time. It’s about peace of mind, speed, and respect for everyone’s time.

Businesses that adopt mobile signing solutions often see a 15–30% increase in services completed during a single visit. That means not only happier customers, but real financial results—fewer return visits, less wasted time, and more revenue per working hour.

If your team still waits to “handle documents” at a computer, it means one thing—you’re losing efficiency every single day.

Mobility Principles That Transform Customer Service

• Speed: Less waiting, more doing.

• Accuracy: Data is captured immediately—reducing the risk of forgetting or mixing things up later.

• Trust: Clients are involved in the process and understand every step.

• Efficiency: One visit = task completed.

Mobility isn’t the future—it’s the present, and the fast are already winning.
While some are still figuring out schedules and paperwork logistics, others are completing entire workflows on the spot, in just minutes. Some wait—others act. Every delayed step is a lost opportunity to deliver at the right time.

Digitization isn’t just a tech upgrade. It’s a way to free up time, reduce stress, and let your team focus on what they do best—serving clients, not managing paperwork. When documentation becomes invisible, business becomes faster, clearer, and more pleasant for everyone involved.

The less someone feels like they’re “handling documents,” the more efficient your organization becomes. Not because documents aren’t important—but because they no longer get in the way. When information flows seamlessly, your business moves decisively and quickly.

Start working faster, simpler, and smarter—with the Elpako Biometric Signature Platform.

To learn more, contact Business Development Manager Rokas Jašinskas at +370 620 54 160 or email [email protected].