After the exhibition, Justina shared insights into Europe’s digitalization landscape. In May 2025, Germany launched its first Ministry for Digitalization and State Modernization, aiming to centralize and strengthen digital processes. However, as the Elpako team notes, bringing this vision to life still faces major obstacles.

Due to Germany’s federal structure, digital progress varies widely across institutions. Some public agencies are implementing advanced solutions, while many still rely on outdated methods for document management. An estimated 80–90% of documents are still sent by fax. Meanwhile, the country’s waste management sector is among the most advanced, using smart cameras and AI to analyze recycling quality.

“This contrast clearly shows that digitalization is uneven. While some sectors use advanced technologies, fundamental processes—like document handling—are still being neglected,” explains Justina.

In this context, Elpako believes the true value lies not in showcasing the latest technologies, but by applying them where they truly solve user problems. The electronic signature stands out as a key element in digital transformation, enabling smooth, secure, and legally sound processes across both public and private sectors.

“Our goal is to deliver solutions that impact everyday life—not with futuristic ideas, but with concrete results. Signing should be fast, intuitive, and reliable,” emphasizes Elpako Product Director.

Technology Inspires – but It’s Valuable Where It Works Today

At GITEX Europe, high-tech innovations took center stage. These included breakthroughs in quantum computing and the latest in financial technologies. One standout was the IBM Quantum System Two, a next-gen quantum system marking a leap forward in AI and supercomputing.

Elsewhere at the exhibition, lively discussions revolved around digital wallets and identity verification. The fintech sector introduced not only technical solutions but also fresh perspectives on making digital payments more trustworthy, faster, and user-friendly. Many participants stressed the growing interest in seamless identity recognition, using biometric data or digital ID wallets. This shift reflects not just technological progress, but also a new approach to building trust.

Amid the innovation, serious warnings also emerged. Artificial intelligence was a key topic, not just in displays but in discussions. Cybersecurity behavior analyst Mark T. Hofmann gave a compelling talk on the ‘dark side of AI’, revealing how criminals exploit generative models like ChatGPT, WormGPT, and deepfakes through techniques like prompt engineering and jailbreaking. His message was clear: the more powerful the technology, the greater the responsibility in how it’s used.

“Innovation should stay grounded in reality. Tech developers must consider not just what’s possible, but how it impacts people’s everyday experiences,” notes Justina.

Elpako’s Vision: Solving Where It Hurts Most

The Elpako biometric signature platform isn’t just for show; it’s built for real-world use. It allows users to quickly and securely sign documents on a tablet, use templates, work in assisted mode, and integrate seamlessly via API into existing systems. Fully compliant with the eIDAS regulation, the platform is suitable for both public and private sectors.

“When the process works, it saves time, prevents errors, and strengthens trust between clients and organizations. That’s what true digitalization should deliver,” Justina emphasizes.

Purposeful Partnerships for Thoughtful Growth

During the event, Elpako met with Ferrari Electronic AG. This company builds secure and efficient communication systems. With experience across public and private sectors, Ferrari Electronic helps develop digital solutions that meet high legal standards and user expectations.

“Collaborating with partners like this allows us not only to build a product but also to contribute to broader digital transformation efforts. It’s not just about growth—it’s about responsibility,” Justina shares.

The future may inspire us, but the solutions that truly transform experiences are rooted in a deep understanding of how things work today. Elpako embraces that vision, developing technology that serves people, not the other way around.

These scenarios are common—not because people don’t want to work efficiently, but because the tools they have can’t keep up. A mechanic inspects a vehicle with the client, yet still has to fill out paperwork at the front desk. Logistics specialists carry folders around the warehouse because they don’t have time to get back to a computer. Real estate agents return to the office just to send out documents via email. All these disruptions slow down workflows, increase the chance of errors, and ultimately hold businesses back.

What Does True Business Mobility Look Like?

Today, business must go where the customer is—mobile, agile, and fast. But true mobility requires more than a laptop or a smart device. It demands a shift in mindset: a continuous flow of information and decisions made in real time, on-site. Traditional document management—offices, paperwork, printers, disconnected systems—creates friction where there should be flow.

Digital mobility isn’t just about convenience. It represents a change in business culture: less formality, more trust between employee and customer; less waiting, more engagement. It fosters not only productivity but a better emotional work environment—where processes help rather than hinder. That’s exactly what Elpako Biometric Signature Platform enables: seamless, secure, and legally valid work—without interruption.

What Does Real Mobility Look Like?

Elpako solution is more than just an electronic signature. It’s a complete approach to document management—done through a single device, in one system, without extra steps:

• Pre-built templates – no need to create documents on the spot.

• On-site form completion and biometric signing – right where the job happens.

• Instant document delivery – to clients or colleagues, with automatic syncing to your company’s document management system.

Four Real-World Scenarios from Everyday Business

Auto Repair Shop
A mechanic discusses necessary repairs with the client on-site. The details are immediately recorded in a digital form, photos of the vehicle are attached, and everything is signed using a tablet with a biometric signature. The form is then emailed to the client. No extra paperwork, no administrative burden. The client gets full transparency and documented proof—saving time and avoiding any confusion.

Field Service Teams
A technician responds to a burst pipe at a client’s home. He records the work done, adds photos, signs the document on a tablet, and the form is instantly sent to both the client and the office. No printing, no phone calls. The client gets immediate confirmation, and the company gets an accurate record.

Equipment Rental
A technician delivers construction equipment to a job site. The handover form is completed on a tablet, equipment condition is recorded, photos attached, and both parties sign biometrically. The document goes straight to the office. All the information is stored where it’s needed and ready when it’s needed—essential when equipment moves between multiple sites daily.

Insurance Claims
An insurance assessor visits a client’s home after an incident. They document the damage, complete necessary forms, add photos, sign the report on a tablet, and send it straight into the insurer’s system. The client doesn’t need to visit an office, and the claims process begins within minutes—easing stress and accelerating service.

Why This Matters for You

Maybe your company’s processes are technically “under control”—but how much time does it really take? Filling out paper documents on-site, transferring and sending them, making phone calls to confirm details—these steps cost work hours. Employees often revisit clients just to “finalize” a process, leaving customers uncertain about the outcome.

Smooth document management isn’t a bonus—it’s a foundation. When the system runs without friction, clients feel confident and employees feel in control. This isn’t just about saving time. It’s about peace of mind, speed, and respect for everyone’s time.

Businesses that adopt mobile signing solutions often see a 15–30% increase in services completed during a single visit. That means not only happier customers, but real financial results—fewer return visits, less wasted time, and more revenue per working hour.

If your team still waits to “handle documents” at a computer, it means one thing—you’re losing efficiency every single day.

Mobility Principles That Transform Customer Service

• Speed: Less waiting, more doing.

• Accuracy: Data is captured immediately—reducing the risk of forgetting or mixing things up later.

• Trust: Clients are involved in the process and understand every step.

• Efficiency: One visit = task completed.

Mobility isn’t the future—it’s the present, and the fast are already winning.
While some are still figuring out schedules and paperwork logistics, others are completing entire workflows on the spot, in just minutes. Some wait—others act. Every delayed step is a lost opportunity to deliver at the right time.

Digitization isn’t just a tech upgrade. It’s a way to free up time, reduce stress, and let your team focus on what they do best—serving clients, not managing paperwork. When documentation becomes invisible, business becomes faster, clearer, and more pleasant for everyone involved.

The less someone feels like they’re “handling documents,” the more efficient your organization becomes. Not because documents aren’t important—but because they no longer get in the way. When information flows seamlessly, your business moves decisively and quickly.

Start working faster, simpler, and smarter—with the Elpako Biometric Signature Platform.

To learn more, contact Business Development Manager Rokas Jašinskas at +370 620 54 160 or email [email protected].