Digitalization is no longer a promise for the future – it’s a practical solution for today. The integration of Elpako’s biometric signature into the DARWA CRM system offers dental clinics a powerful tool to simplify the signing and management of patient documents without changing their familiar work environment.
From the first visit – whether it’s for an implant, extraction, whitening, or even a routine hygiene procedure – patients are required to sign multiple consent forms: health questionnaires, GDPR agreements, E025 forms, or invoice approvals. Paper documents mean more time, logistics, and archiving. With Elpako, all of these can be signed digitally via tablet directly in the DARWA system – quickly, conveniently, and securely. This reduces the administrative burden, enhances the clinic’s modern image, and helps manage patient flow more efficiently.
What Does Elpako’s Biometric Signature Offer?
1. Seamless Signing via DARWA
The Elpako signature feature is already embedded in DARWA CRM. All an administrator or doctor needs to do is select the document and send it to the tablet for signing – no extra apps, no switching between systems.
2. Compatible with Your Existing Equipment
There’s no need for specialized hardware. Any tablet with a digital pen will work, making it easy to integrate into your current setup without additional investment.
3. Customizable Tablet Interface
You can display your clinic’s logo on the tablet’s standby screen, strengthening your brand and adding a professional touch.
DARWA CRM – More Than Just a Management System
DARWA CRM is a specialized management solution for dental clinics, designed to streamline day-to-day operations from registration to billing. It combines treatment planning, eHealth integration, digital payments, and now – tablet-based digital signing with Elpako.
DARWA CRM features include:
• Easy-to-edit, informative treatment plans
• Seamless integration with eHealth – auto-filled E025 forms, prescriptions, and medical certificates
• Smart cash register compliance – meeting legal requirements effective from May 1, 2025
• Digital documentation – biometric signing with Elpako enhances efficiency and saves time
• Automated SMS reminders – appointment alerts, feedback requests, and more
• Dental chart module – a clear and fast overview of the patient’s dental condition
DARWA CRM enables clinics to work faster, smarter, and more reliably – everything is in one place. No more juggling multiple tools or repeating manual tasks. Automated workflows help cut admin costs and free your team to focus on what matters most – providing quality care. Plus, the system is continuously updated to meet changing legal standards, making it a reliable long-term solution.
How Does This Change Daily Life at the Clinic?
No more filing hundreds of paper consent forms or cluttered front desk drawers. All signed documents are stored in one secure, centralized digital space. The clinic’s entire archive fits in the cloud, allowing the administration to focus more on patient service than paperwork. Digitalization becomes not just a concept, but a practical way to save time and reduce daily workload.
Legally-Compliant Document Storage
Elpako ensures that signed documents are stored in accordance with Lithuanian laws: following the Law on Documents and Archives, the General Data Protection Regulation (GDPR), and the Electronic Signature Act. Documents are kept in a secure database with access controls, action logs, and full traceability – ensuring authenticity and legal validity for internal or external audits. Data is hosted on servers that meet the highest security standards in the EU.
Why Is a Graphometric Signature Safer than a Traditional One?
Elpako’s signature uses graphometric technology – a biometric method that captures not just the visual representation of a signature, but also the dynamics behind it. Unlike a simple signature on a screen, a graphometric signature records pressure, speed, direction, and angle – creating a unique, tamper-proof signature profile that holds up as legal evidence.
Additionally, each Elpako biometric signature includes a qualified eIDAS timestamp and digital seal, confirming the exact signing time and protecting the document from any post-signing changes. It’s the ideal solution for clinics aiming for the highest standards in authenticity and security.
Why Choose Elpako Biometric Signature?
Integrating Elpako’s biometric signature empowers healthcare providers to modernize their operations. Signing via tablet with a graphometric signature boosts efficiency, security, and transparency – all with an intuitive, user-friendly interface. The solution is designed for both clinic staff and patients, making the signing process a seamless part of the service experience.
By using Elpako through DARWA, dental clinics gain access to the full Elpako platform – a robust toolset for professional document signing management.
Features include:
• Customizable document templates with fillable fields
• Dual-screen assistant mode – employees and patients see and edit documents simultaneously
• Pre-fill options for patients to complete forms online before signing in person
• Standby screen with quick-access buttons
• Auto-signing based on predefined rules
• Easy API integration with your other systems
This isn’t just convenience – it’s a complete digital infrastructure for managing contactless document workflows that scale with your clinic.
If you’re already using DARWA, Elpako’s biometric signature is the natural next step – enhancing your signing process and giving your clinic a digital edge. It’s more than just tech – it’s a solution that reduces paperwork, frees up administrative time, ensures legal compliance, and presents a modern, patient-friendly image.
If you haven’t tried it yet – now’s the time. Convenience, speed, and patient satisfaction speak for themselves.
For more information about the Elpako and DARWA integration, contact Export Development Manager Rokas Jašinskas at +370 620 54 160 or email [email protected].
